Terms of service

General Terms and Conditions

These General Terms and Conditions of Sale ("Terms") govern the sale of products by Modesty by Mai ("we", "our", "us") through our website and other platforms. By placing an order with us, you agree to comply with and be bound by these Terms. Please read them carefully before making a purchase.

1. Acceptance of Terms

By accessing, browsing, or using the Modesty by Mai website and services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using our services or placing an order.

2. Product Information

We make every effort to display our products accurately on our website. However, there may be slight variations in product appearance due to lighting, device display settings, or photography. Modesty by Mai reserves the right to modify or discontinue products at any time without prior notice.

3. Order Process

  • Placing an Order: When you place an order through our website, you are making an offer to purchase the products in your cart. Orders are subject to acceptance by Modesty by Mai.

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order, but serves as an acknowledgment that we have received your order.

  • Order Acceptance: Your order will be deemed accepted once payment has been processed and your order is shipped.

4. Prices and Payment

  • Prices: All prices on our website are displayed in the local currency and are subject to change without notice. The final price, including applicable taxes, will be confirmed before checkout.

  • Payment Methods: We accept various payment methods, including credit/debit cards and other payment platforms. By providing your payment information, you authorize us to charge the total amount of your order.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping options, fees, delivery timeframes, and applicable restrictions. By placing an order, you agree to the terms set forth in our Shipping Policy.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please refer to our Return & Exchange Policy for instructions on how to return or exchange your items. Items must be returned in their original condition, unused, and with all tags attached.

  • Non-returnable Items: Certain items, such as personalized products or sale items, may be excluded from returns or exchanges.

  • Return Shipping Costs: You are responsible for return shipping costs unless the product is defective or we made an error in processing your order.

7. Cancellation

You may cancel your order before it has been processed for shipping by contacting our customer service team. Once an order has been processed and shipped, it cannot be canceled.

8. Product Warranty and Liability

  • Warranty: Modesty by Mai offers a limited warranty on all products against manufacturing defects. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

  • Limitation of Liability: Modesty by Mai’s liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

9. Intellectual Property

All content on the Modesty by Mai website, including text, images, logos, and product designs, is the property of Modesty by Mai or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without express written permission from Modesty by Mai.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data when you make a purchase or interact with our website.

11. Force Majeure

Modesty by Mai shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, labor strikes, or government actions.

12. Amendments to the Terms

We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes to the Terms will be posted on our website, and the updated Terms will apply to all orders placed after the date of the revision.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Modesty by Mai operates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Contact Us

If you have any questions or concerns regarding these Terms, please do not hesitate to contact us:

We are here to assist you with any inquiries related to our products, orders, or policies.

By placing an order with Modesty by Mai, you acknowledge that you have read, understood, and agreed to these General Terms and Conditions of Sale. Thank you for shopping with us

General Terms and Conditions of Sale for Modesty by Mai

These General Terms and Conditions of Sale ("Terms") govern the sale of products by Modesty by Mai ("we", "our", "us") through our website and other platforms. By placing an order with us, you agree to comply with and be bound by these Terms. Please read them carefully before making a purchase.

1. Acceptance of Terms

By accessing, browsing, or using the Modesty by Mai website and services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using our services or placing an order.

2. Product Information

We make every effort to display our products accurately on our website. However, there may be slight variations in product appearance due to lighting, device display settings, or photography. Modesty by Mai reserves the right to modify or discontinue products at any time without prior notice.

3. Order Process

  • Placing an Order: When you place an order through our website, you are making an offer to purchase the products in your cart. Orders are subject to acceptance by Modesty by Mai.

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order, but serves as an acknowledgment that we have received your order.

  • Order Acceptance: Your order will be deemed accepted once payment has been processed and your order is shipped.

4. Prices and Payment

  • Prices: All prices on our website are displayed in the local currency and are subject to change without notice. The final price, including applicable taxes, will be confirmed before checkout.

  • Payment Methods: We accept various payment methods, including credit/debit cards and other payment platforms. By providing your payment information, you authorize us to charge the total amount of your order.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping options, fees, delivery timeframes, and applicable restrictions. By placing an order, you agree to the terms set forth in our Shipping Policy.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please refer to our Return & Exchange Policy for instructions on how to return or exchange your items. Items must be returned in their original condition, unused, and with all tags attached.

  • Non-returnable Items: Certain items, such as personalized products or sale items, may be excluded from returns or exchanges.

  • Return Shipping Costs: You are responsible for return shipping costs unless the product is defective or we made an error in processing your order.

7. Cancellation

You may cancel your order before it has been processed for shipping by contacting our customer service team. Once an order has been processed and shipped, it cannot be canceled.

8. Product Warranty and Liability

  • Warranty: Modesty by Mai offers a limited warranty on all products against manufacturing defects. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

  • Limitation of Liability: Modesty by Mai’s liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

9. Intellectual Property

All content on the Modesty by Mai website, including text, images, logos, and product designs, is the property of Modesty by Mai or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without express written permission from Modesty by Mai.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data when you make a purchase or interact with our website.

11. Force Majeure

Modesty by Mai shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, labor strikes, or government actions.

12. Amendments to the Terms

We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes to the Terms will be posted on our website, and the updated Terms will apply to all orders placed after the date of the revision.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Modesty by Mai operates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Contact Us

If you have any questions or concerns regarding these Terms, please do not hesitate to contact us:

We are here to assist you with any inquiries related to our products, orders, or policies.

By placing an order with Modesty by Mai, you acknowledge that you have read, understood, and agreed to these General Terms and Conditions of Sale. Thank you for shopping with us!