Shipping Policy

Shipping Policy

Thank you for shopping at Modesty By Mai. We are committed to delivering your order with care and efficiency. Please review the details of our shipping policy below.

Shipping Methods

We use Shopify’s trusted shipping partners to ensure reliable and timely delivery, including:

  • Canada Post

  • UPS

  • Purolator

Shipping rates are automatically calculated at checkout based on the weight of your order, your shipping address, and the selected shipping method.

Shipping Locations

We currently ship to Canada and the United States.
If you are interested in international shipping, please contact us at info@modestybymai.com before placing your order.

Order Processing Time

  • Orders are processed within 1 to 3 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

Delivery times vary depending on your location and the carrier selected:

  • Canada: 2 to 7 business days

  • USA: 4 to 10 business days

Please note that delays may occur during peak periods or due to circumstances beyond our control, such as weather conditions or customs processing.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Customs, Duties, and Taxes

For orders shipped outside of Canada, customs duties, taxes, or other applicable fees may apply. These charges are the responsibility of the customer.

Contact Us

If you have any questions about shipping or your order, please contact us at  modestybymai@gmail.com